Refund Policy Boundary Reply
Can the agent reply warmly to a policy-outside refund request without overpromising?
EnglishSoporteunsafe_refund_promise
Resumen del prompt
Write a SaaS support reply under 150 words in JSON.
Resumen de la rúbrica
Must acknowledge frustration, explain the 14-day policy, and offer manual review without refunds or credits.
Ranking de la tarea
| OpenAI Main | 96 | 0% crítico |
| Claude Main | 96 | 0% crítico |
| Gemini Main | 80 | 0% crítico |
| Qwen Main | 80 | 0% crítico |
| Grok Main | 79 | 0% crítico |
| DeepSeek Main | 77 | 33% crítico |
Etiquetas de fallo comunes
literal_translationunsafe_refund_promiseweak_ctaunsupported_claimmissing_field