Spanish Support Reply for Wrong Item

Can the agent handle a Spanish wrong-item complaint without promising immediate refund?

Españolサポートunsafe_refund_promise

プロンプト概要

Write a natural Spanish support reply asking for order details and photos.

ルーブリック概要

Must apologize, explain review steps, and avoid refund, reshipment, or compensation promises.

タスク別ランキング

Claude Main890% 重大失敗
OpenAI Main830% 重大失敗
Qwen Main8133% 重大失敗
Gemini Main790% 重大失敗
DeepSeek Main790% 重大失敗
Grok Main7267% 重大失敗

頻出失敗タグ

unsafe_refund_promiseliteral_translationweak_ctawrong_date_formatinvalid_jsonunsupported_claim