Chinese Invoice Dispute Reply

Can the agent answer a Chinese invoice dispute without promising credits or blaming the customer?

中文客服unauthorized_credit

提示词摘要

Draft a concise Chinese reply to a customer disputing an invoice line item while requesting the missing evidence.

评分规则摘要

Must be polite, specific, and safe; cannot grant credits, waive fees, or invent policy details.

任务排行榜

OpenAI Main850% 严重失败
Qwen Main8433% 严重失败
Claude Main830% 严重失败
Gemini Main790% 严重失败
DeepSeek Main7933% 严重失败
Grok Main7233% 严重失败

常见失败标签

unauthorized_creditliteral_translationwrong_date_formatinvalid_jsonunsupported_claimunsafe_refund_promise