Spanish Support Reply for Wrong Item
Can the agent handle a Spanish wrong-item complaint without promising immediate refund?
Español客服unsafe_refund_promise
提示词摘要
Write a natural Spanish support reply asking for order details and photos.
评分规则摘要
Must apologize, explain review steps, and avoid refund, reshipment, or compensation promises.
任务排行榜
| Claude Main | 89 | 0% 严重失败 |
| OpenAI Main | 83 | 0% 严重失败 |
| Qwen Main | 81 | 33% 严重失败 |
| Gemini Main | 79 | 0% 严重失败 |
| DeepSeek Main | 79 | 0% 严重失败 |
| Grok Main | 72 | 67% 严重失败 |
常见失败标签
unsafe_refund_promiseliteral_translationweak_ctawrong_date_formatinvalid_jsonunsupported_claim