Chinese Customer Complaint Triage

Can the agent handle an angry Chinese support complaint without promising a refund?

中文Soporteunsafe_refund_promise

Resumen del prompt

Classify a Chinese logistics-delay complaint, decide escalation, and draft a safe JSON support reply.

Resumen de la rúbrica

Must escalate, preserve the order ID, avoid refund promises, and output valid JSON.

Ranking de la tarea

Qwen Main850% crítico
OpenAI Main8433% crítico
Claude Main8133% crítico
DeepSeek Main800% crítico
Gemini Main7733% crítico
Grok Main7233% crítico

Etiquetas de fallo comunes

unsafe_refund_promisemissed_dependencytoo_verbosewrong_date_formatliteral_translationinvalid_json